3. FAQ 3.1. 为什么找不到设备？ 设备和APP必须在同一个W

3. FAQ <br>3.1. Why can't I find the device? <br>The device and APP must run in the same Wi-Fi network environment, so make sure your mobile device is connected to the Wi-Fi network, please make sure the device is powered on, and complete the network configuration. <br>3.2. What are the requirements for WiFi networks? <br>The controller can only be connected to a wireless router that supports the 2.4GHz frequency band, and needs to support OPEN or WPA/WPA2 authentication. The controller cannot connect to other Wi-Fi networks that use enterprise-level security mechanisms for authentication. <br>The UDP protocol is used for communication between the controller and the APP, so the router is required to not restrict the UDP data communication between the clients, otherwise the APP will not be able to control these devices. <br>3.3. How to restore factory settings? <br>Press and hold the controller button, then power on and start, the controller indicator will enter the fast flashing mode. After the fast flashing stops for about 5 seconds, release the button, and the factory setting is complete. After the factory settings are completed, you need to re-add the device and configure the Wi-Fi network. <br> <br>3.4. What should I pay attention to about timers? <br>The controller supports setting the light-on time and the light-off time, and the timer will be executed every day. <br><br>3.5. How many built-in animation effects can the controller support? <br>According to the different configuration of the controller, it can support up to 90 built-in animations, which can be customized according to the needs of the merchant. <br>3.6. Which lamp bead types are supported? <br>• Support QED3110 point control lamp beads <br><br>3.7. Which platforms does the APP support? <br>You can run Native APP on Android, run H5 application on WeChat/browser, and install and use it as a quick app in browsers such as Chrome/Safari. It supports almost all mainstream network platforms. <br>3.8. Can it work with lighting control software?<br>Support well-known light show control software, including but not limited to: <br> xLights <br> can automatically discover all devices in the Wi-Fi network through the ZCPP protocol, and perform multi-light networking control. <br> Jinx!

3. FAQ<br> 3.1. Why can't I find my device?<br> Devices and APPS must be running in the same Wi-Fi network environment, so make sure your mobile device is connected to a Wi-Fi network, make sure your device is powered on, and complete the networking configuration.<br> 3.2. What are the requirements for WiFi networks?<br> The controller can only be connected to a wireless router that supports the 2.4GHz band, requires OPEN or WPA/WPA2 certification, and cannot connect to other Wi-Fi networks that are certified using enterprise-class security mechanisms.<br> The UDP protocol is used to communicate between the controller and the APP, so the router is required not to restrict UDP data communication between the clients, otherwise the APP will not be able to control these devices.<br> 3.3. How do I restore factory settings?<br> Press and hold the controller button, and then power up to start, the controller light into flash mode, about 5 seconds after the flash stop release button, factory settings are complete. Once the factory setup is complete, the device needs to be re-added and the Wi-Fi network configured.<br> <br>3.4. What should I pay attention to with regard to timers?<br> The controller supports setting the light-on time and turn-off time, which is performed daily.<br><br>3.5. How many built-in animation effects can the controller support?<br> Depending on the configuration of the controller, up to 90 built-in animations can be supported, which can be customized to the needs of the merchant.<br> 3.6. What types of beads are supported?<br>QED3110 point control beads are supported<br><br>3.7.APP which platforms do I support running on?<br> Native APP can be run on Android, H5 apps can be run on WeChat/browsers, and installed as fast apps in browsers such as Chrome/Safari, supporting almost all major web platforms.<br> 3.8. Can I work with light control software?<br>Supports well-known light show control software, including but not limited to:<br> xLights<br> All devices within the Wi-Fi network can be automatically discovered via the ZCPP protocol for multi-light network control.<br> Jinx!

3. FAQ<br>3.1. Why can't I find the device?<br>The device and app must run in the same Wi Fi network environment, so make sure your mobile device is connected to the Wi Fi network. Please make sure that the device is powered on and complete the networking configuration.<br>3.2. What are the requirements for WiFi network?<br>The controller can only be connected to the wireless router supporting 2.4GHz band, which needs to support open or WPA / WPA2 authentication. The controller cannot be connected to other Wi Fi networks using enterprise security mechanism for authentication.<br>UDP protocol is used to communicate between the controller and app, so the router is required not to limit the UDP data communication between clients, otherwise app will not be able to control these devices.<br>3.3. How to restore factory settings?<br>Press and hold the controller button, and then power on to start the controller. The indicator light of the controller enters the flash mode. After about 5 seconds of flash stop, release the button, and the factory setting is completed. After the factory settings are completed, you need to add the device again and configure the Wi Fi network.<br>3.4. What should be noted about timers?<br>The controller supports setting the light on time and light off time, and the timer will be executed every day.<br>3.5. How many built-in animation effects can the controller support?<br>According to the different configuration of the controller, it can support up to 90 built-in animations, which can be customized according to the needs of businesses.<br>3.6. Which lamp bead types are supported?<br>Support qed3110 point control lamp bead<br>3.7. Which platforms does app support?<br>It can run native app on Android, run H5 app on wechat / browser, and install as fast app in Chrome / Safari and other browsers, supporting almost all mainstream network platforms.<br>3.8. Can it work with lighting control software?<br>Support famous lighting show control software, including but not limited to:<br> xLights<br>All devices in the Wi Fi network can be found automatically through zcpp protocol, and multi lamp networking control can be carried out.<br> Jinx!<br>