Shanghai Oriental Pearl Radio and Television Tower (hereinafter referred to as "Oriental Pearl") is a landmark building in Shanghai, which receives a large number of tourists every year. Its unique facilities and excellent service attract a large number of customers to consume. Oriental Pearl has made great contributions to the economic development and image shaping of Shanghai. Therefore, it is very important to improve the efficiency of reception staff in Oriental Pearl TV Tower. In this paper, the work efficiency of the reception staff of Oriental Pearl TV Tower is taken as the research object, so as to probe into the problems existing in the work efficiency of reception staff of Oriental Pearl TV Tower, and analyze the reasons for them, so as to put forward the strategies to improve the work efficiency of reception staff of Oriental Pearl TV Tower, so as to promote the reception staff of Oriental Pearl TV Tower to improve their own work efficiency, which has a positive impact on the healthy operation of Oriental Pearl TV Tower. Key words: Oriental Pearl, reception staff, work efficiency, promotion strategy
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