淘宝客服是指在开设淘宝网店中，充分利用各种通讯工具、并以网上及时通讯工

Taobao customer refers opened Taobao shop, take advantage of a variety of communication tools, and to online instant messaging tools (such as Want Want, kN) mainly, to provide related services personnel, generally divided into pre-sale customer service, sale customer service, after-sale customer service three. This form of services on the network have a higher dependency services offered generally include: Customer Q & A, get orders, store promotion, completion of several large sales, after-sales service.

Taobao customer service refers to the opening of Taobao online stores, make full use of a variety of communication tools, and online timely communication tools (such as Wangwang, Chibu) mainly to provide customers with related services, generally divided into pre-sale customer service, sales customer service, after-sales customer service three. This form of service has a high dependence on the network, the services provided generally include: customer answers, to facilitate orders, shop promotion, complete sales, after-sales service and other major aspects.

Taobao customer service refers to the personnel who make full use of all kinds of communication tools and provide relevant services for customers through online timely communication tools (such as Wangwang and Qianniu) in the opening of Taobao online shop, generally including pre-sales customer service, in sales customer service and after-sales customer service. This form of service is highly dependent on the network, and the services provided generally include: customer Q & A, facilitating order, shop promotion, completion of sales, after-sales service and other major aspects.<br>