Tourismandhospitalityworkforcebelongstothepoolof“peripheral labor”whichisprimarilycomposedofsemi-skilledorunskilledworkers in full-time, part-time or short-term contracts (Krakover, 2000). Thepertinent nature of tourism and hospitality jobs has also made them particularly attractive to employees of a certain demographic profile. LadkinandBuhalis(2016)notethatthesectoroftenreliesontheinput of young and inexperienced labour for filling up vacancies as more skilledandexperiencedemployeesfindemploymentinotherindustries. In several economies around the world, the sector's workforce has traditionallybeen much youngerthan across theeconomy as a whole (ILO, 2010). This lack in experience is not filled by educational programs which fail to equip employees with the actual skills expected fromthemtoperformontheirrolesanddonotmeetthechangingneeds oftheindustry(Chi&Gursoy,2009b).Inadditiontopoortraining,the industryhasbeenalsocharacterizedwithpoorsalarieswhichworkasa disincentiveforemployeesrequiredtosatisfythedemandsofcustomers whopaytobeserved,obeyed,andentertained(Poulston,2008).