Please contact us anytime before you open a case. And we handle a lots Vintage items so please check photos carefully and contact us about item before you bid. We don't want our customer to feel unhappy. (some negative feedback were left because 1/100 buyers just changed their mind or wanted perfect items even if it's vintage which we always accept refund or return) We always refund you or accept a return or try to solve problems And also if you don't like our items,Please do not just leave sad feedback, we will try to make a solution. Thank you! Please enjoy shopping in our shop safely!