You wanted to get in touch with our La Redoute & Vous team and we thank you.We are committed to inform you that our response times are somewhat extended due to a large number of requests.The maximum is done to answer you within 1 week and we apologize for the inconvenience caused by this wait.Please choose only one contact channel and do not multiply your inquiries.Remember that we make the maximum information available on your customer account. Your satisfaction being our priority, we do everything we can to return to our usual quality of service.Good news, delivery times are back to normal!