客舱乘务员对旅客进行机上服务，是航班在飞行过程中对旅客提供的服务中的重

Cabin crew service to passengers on board, is an important service flights during the flight of the guests in. In the face of different travelers, there is a machine that provides services to some differences, where elderly passengers as a key part of a special group of passengers, because of its own particularity, often need to be served with a humane care, and then to reflect on the elderly humane passenger service features. Therefore, the strengthening of services research on elderly passenger aircraft is necessary. <br>The article focuses on exploring machine elderly care services to travelers, first of all based on the requirements of the elderly passengers concepts, characteristics and machine elderly passenger service analysis, service, status of elderly passenger service on time service and the plane services Analytical Engine flight from boarding, so service on board pointed out that the problems in the elderly, and then propose appropriate countermeasures for problems of different levels, aimed at the elderly care service on passenger aircraft hoist, thus improving the overall service levels elderly passengers. <br><br>Keywords: elderly passengers, care services, enhance countermeasures

In-flight service by cabin crew is an important part of the service provided to passengers during flight. In the face of different passengers, there are certain differences in the in-flight service provided by the elderly passengers as a key part of the special group of passengers, which, because of their particularity, often need to have humane care services, and then to reflect the characteristics of the humanized service of elderly passengers. Therefore, it is necessary to strengthen the research on in-flight service for elderly passengers.<br>This paper focuses on the care of elderly passengers on board, first of all, based on the concept, characteristics and the requirements of the elderly passenger service on board, from the boarding service, flight time service and off-board service analysis of the service status of the elderly passengers on board, so as to point out the problems in the on-board elderly service, Then put forward the corresponding countermeasures for different levels of problems, the aim is to improve the in-flight care service for elderly passengers on board, and then improve the overall service level of elderly passengers.<br><br>Keywords: elderly travelers, caring services, promotion measures

Cabin attendants provide on-board service to passengers, which is an important part of the service provided by the flight to passengers in the flight process. But in the face of different passengers, there are some differences in the on-board services provided by them. As a key part of the special passenger group, the elderly passengers often need to get services with humanistic care due to their own particularity, so as to reflect the humanized service characteristics of the elderly passengers. Therefore, it is necessary to strengthen the research on the on-board service of the elderly passengers.<br>This paper focuses on the care service for the elderly passengers on board. Firstly, based on the concept, characteristics and requirements of the elderly passengers on board, the paper analyzes the service status of the elderly passengers on board from boarding service, flight service and off-board service, points out the existing problems in the elderly service on board, and then puts forward corresponding countermeasures for different levels of problems Its purpose is to improve the on-board care service for the elderly passengers on board, and then improve the overall service level for the elderly passengers.<br>Key words: elderly passengers, care services, promotion strategies<br>