TQM has several core values:∙ Methods and processes are designed to meet the needs of internal and external customers (that is, whomever the process is intended to serve).∙ Every employee in the organization receives training in quality.∙ Quality is designed into a product or service so that errors are prevented from occurring, rather than being detected and corrected in an error-prone product or service.∙ The organization promotes cooperation with vendors, suppliers, and customers to improve quality and hold down costs.∙ Managers measure progress with feedback based on data.