For an individual, his interpersonal communication ability contains three components: (1) Cognitive component, which reflects the individual's understanding of the state of interpersonal relationship, it is the result of interpersonal perception, and is a rational condition; (2) Emotional and emotional component, It is the degree of emotional satisfaction and intimacy between the two sides of the relationship, and is the basis of interpersonal relationships; (3) The behavior component is the external performance and results of the actual communication process between the two parties.
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