随着越来越多的特殊旅客选择乘机出行，航空公司对于特殊旅客的服务内容也在

As more and more special passengers choose to travel by plane, airlines continue to enrich and improve the service content of special passengers, so as to meet the service needs of different special passenger types, deepen the experience of special passengers, and enhance special passengers Satisfaction. Sick and disabled passengers are one of the special types of passengers. In recent years, the types of sick and disabled passengers are diverse and their physical and mental characteristics are unique. When carrying out in-flight services for them, the overall quality of service must be emphasized. The problems in the in-flight service system for sick and disabled passengers must be addressed Improve it. This article focuses on the research on the on-board services of sick and disabled passengers, which is not only a manifestation of humanized care for sick and disabled passengers, but also the key content of optimizing civil aviation in-flight services as a whole.

With more and more special passengers choosing to travel by plane, airlines are constantly enriching and perfecting the service content for special passengers, so as to meet the service needs of different special passenger types, deepen the experience of special passengers and enhance the satisfaction of special passengers. As one of the types of special passengers, in recent years, the sick and disabled passengers have many types, unique physical and mental characteristics, in carrying out in-flight service for them must be highly important overall service quality, the need to improve the problems in the on-board service system of sick and disabled passengers. This paper focuses on the study of the in-flight service of the sick and disabled passengers, which is not only the embodiment of the humane care for the sick and disabled passengers, but also the overall optimization of civil aviation in-flight services the key content.

With more and more special passengers choose to travel by air, the service content of airlines for special passengers is constantly enriched and improved, so as to meet the service needs of different types of special passengers, deepen the experience of special passengers and enhance the satisfaction of special passengers. As one of the special types of passengers, in recent years, the sick and disabled passengers have various types and unique physical and mental characteristics. When carrying out on-board service for them, we must attach great importance to the overall service quality, and we need to improve the problems existing in the service system of the sick and disabled passengers. This paper focuses on the on-board service of the sick and disabled passengers, which not only reflects the humanized care for the sick and disabled passengers, but also is the key content to optimize the on-board service of civil aviation as a whole.<br>