position Summary / 职位概况Serve as technical expert to provide day-to-day application support to customer in assigned regions. Maintain technical expertise to provide consultancy and support on marketing strategy and activity.Work is performed under the general direction of Marketing Manager of Business Unit.Requirements / 要求Education / 教育背景Bachelor degree in related disciplines and 2 years clinical working experience, major in ophthalmology is preferredOr Master degree or above in related disciplinesExperience /经验2+ years clinical experienceOther skills /其他技能English language skills: Proficient in writing, reading, listening and speakingQuick learningWilling to business trip frequentlyEndure pressureRequires strong interpersonal skills, good written and verbal communication necessary to effectively interact with all levels of internal and external customers.Quickly and efficiently respond to inquiries and complaintsCommunicate technically advanced subjects with customers on all levelsIncorporating new technologies and quickly transfer expertiseAssess situations / problems and logically and creatively finding solutionsJob DescriptionMain Tasks/ 主要任务Duties and responsibilities include but are not limited to:Provide external after-sales application training to customer in assigned regions to ensure value perception and customer satisfaction of CZ product. It will include post-install training on machine operation and follow-up in-depth training on clinical application for defined product. 50%Support pre-sale by advance demo 20%Work closely with KOL , reference site and VIP customers in assigned regions to support on clinical study, product trial, training seminar, guru visit, and publication & presentation, etc. 15%Support on market information, sales training, marketing activities and sales aids 15%Perform other related duties and responsibilities as assigned