To address the customer comments above, please complete and send us a plan of action by answering the following two questions:1. What is the root cause of the customer reported issue?2. What actions are you taking to address the root cause?Does not fitA successful Plan of Action will always be directly related to the root cause of the customer reported issue and may include but is not limited to:• Listing detail page updates• Product design changes• Improved instruction manuals• Inventory removal orders