The development of science and technology is to provide customers with unique experience and enjoy the maximum comfort, convenience and fun. Guests' interest in hotel technology will bring opportunities to the hotel, as well as challenges to the hotel. In the future, guests will know how to enjoy more and more, so they have higher and higher requirements for hotel services. With the use of technology in hotels becoming the mainstream, it can better improve customer satisfaction, improve the work efficiency of employees, and bring huge economic effect for hotels.