Please indicate what kind of Quality Tools your company utilizes: (Select Yes or No)1. Calibration System2. Process Flow Diagram3. Control Plan4. FMEA (Failure Mode and Effects Analysis)5. SPC (Statistical Process Control)6. PPAP (Production Part Approval Process)7. Six Sigma Projects8. Gage R S R (Gage Repeatability and Reproducibility)9. Continuous Improvement10. Inspection and Test11. Do you have a systematic approach to measureCustomer satisfaction and it's improvement ?