3.1 TRAINING AND DEVELOPMENT IN THE

3.1 TRAINING AND DEVELOPMENT IN THE ORGANIZATIONTraining and development are important activities in all organizations large and small. Every organization, regardless of size, needs to have well-trained employees who are prepared to perform their jobs. The terms training, education, and learning all refer to a simiIar process: t is the process that enables people to acquire new knowledge, skills, and perform behaviors in a new way. Although training and education are quite similar, a distinction usually is made between them. Training refers to the acquisition of specific skills or knowledge. Training programs attempt to teach trainees how to perform particular activities or a specific job. Education, on the other hand, is much more general and attempts to provide students with general knowledge that can be applied in many different settings.To illustrate the differences, teaching an employee how to use a specific computer program that has already been written to produce a computerized payroll is an example of training. But, teaching an employee how to program a computer using basic computer language is an illustration of education. Detailed instruction on how to use a specific program to produce a payroll helps the employee perform a specific activity. But learning how to use a computer language helps the employee obtain general skills that can be applied to many different situations.