The personnel who connect with customers need to have the relevant trainings such as customer satisfaction, social etiquette and customer complaint handling skills, failure mode analysis and improvement methods, and hold the post certificate.
The personnel who connect with customers shall have relevant training such as customer satisfaction, social etiquette, customer complaint handling skills, failure mode analysis and improvement methods, etc.
The personnel who interface with customers need to be trained in customer satisfaction, social etiquette, customer complaint handling skills, failure mode analysis and improvement methods, etc.